Noble Adds Mobile Technology to NAVFAC Storefront Services in the Pacific Region
NEW MOBILE TECHNOLOGY STREAMLINES ORDERING FOR NAVFAC
Noble's PACOM Operations Center offers 4PL services in Hawaii to Navy, Marine Corps, DoD, and other federal agency clients. Services include the operation of a full-service, walk-in/walk-out industrial supply store, maintaining stock in warehouse locations within the region, and an e-commerce platform for ordering "next-day" available items. Noble storefront management and personnel are onsite to provide customer support for the NAVFAC, which encompasses the Pearl Harbor-Hickam Region, as well as Leeward, Windward Oahu and Barking Sands, Kauai.
Joint Base Pearl Harbor/Hickam Air Force Base Storefront – Hawaii
Noble's Hickam AFB Storefront brings GSA's Hardware Superstore to Hickam. Warehouse stock and on-the-shelf available items provide the materials and supplies necessary to carry out the missions of base authorized purchasers. Customer service representatives are onsite to process spot-buys, assist customers with product questions, orders, and deliveries of items.
Noble’s New Mobile Technology for JBPHH
After reviewing the in-store buying process at JBPHH, Noble introduced a new technology that reduces the time spent by customers in the store, allowing them more valuable time at the job site. Peter Crawford, Joshua Drew, and Akash Banginwar, members of Noble's technology team, developed a mobile-first scanning and Point of Sale (POS) application. The new app allows customers to scan items and create quotes with the tap of a finger.
With Noble's tablet-based system, customers have access to "Smart Carts." Each cart has a mounted LTE-enabled tablet and wireless scanner, for a quick and simple shopping experience. Benefits of the system are an average 50% reduction in time needed to create a quote and even greater efficiencies when the customer pre-orders on Noble's mobile website. After shopping, the system automatically emails the quotes to both the customer and their shop supervisor/approver. These features reduce paper waste and make the entire procurement process more efficient.
All new customers who use the in-store app are automatically registered to shop on Noble's Joint Base Pearl Harbor/Hickam e-commerce website. This mobile-friendly website lets customers view items and check real-time stock levels for both Hangar 11 and Building 44. The website also allows customers to submit requests for quotes, place orders, and view their transactional history.
About Noble
Noble.com is an innovative provider of supply chain management, logistics, mission support, and technology for the U.S. military, federal, state, and local governments. Noble's global footprint includes operations, distribution centers, and consolidation points located around the world. As a distributor of more than 11,000 manufacturers, Noble stocks over one million items in warehouses throughout the continental United States and abroad. Noble reduces the cost of readiness while maintaining the ability to respond to today's challenges rapidly.
