Noble Technology Ensures Streamlined Purchasing
You receive comprehensive customer service when you call Noble or log in to our system. With all data recorded and maintained in one place, your order history includes status, tracking numbers, and proof of delivery. Noble’s ALPHA procurement software makes product suggestions based on historical data and keeps a record of any customer service issues, including returns, calls, questions, warranties, faxes, and emails.
Product Information Management
Clear, concise, accurate marketing data is available via catalogs, e-commerce, and brochures – all with current pricing to support quicker, buying decisions. Noble provides marketing and catalog content, pricing, MSDSs, product specifications, country of origin listings, Trade Agreement compliance, and information on obsolete parts, specialty catalogs, and competitor pricing for more than one million products and 11,000 vendors.
Vendor Relationship Management
Our customers get the exact product they want instead of what we happen to have. We integrate with our vendors via EDI, which automates our purchasing process and eliminates keystroke errors. ALPHA produces advance ship notices to facilitate scheduling receiving the material, streamlines the process quickly for adding new vendors and provides vendor performance ratings.
No waiting for “books to close” to get financial data. Our customers receive a quick response to order increases, surges in capital-intensive equipment, and immediately adjusted cash flow. ALPHA delivers accounts payable and receivable, forecasting, operating costs, and cash flow data when you need it.
Warehouse Management System
Fast and efficient order fulfillment eliminates stock-outs, reduces special order backorders, and ensures on-time deliveries and pickups. ALPHA gives our customers access to real-time inventory levels, delivery schedules, and bill-of-material tracking. Wireless barcoding and scanning streamline restocking, serial and lot number tracking, and demand-based inventory reordering.
Noble offers multiple payment methods, customer-specific pricing, electronic RFP submissions, and a cross-reference tool for part numbers. You can establish order routing for approvals, build your order and save wish-lists, track your order in real-time, and perform advanced search and navigation. ALPHA’s system security includes government or military address requirements.